Frequently asked questions

SynBio products are designed to support both pharmacist‑led recommendations and patient self‑selection within the pharmacy environment.   The range has been developed by pharmacists with a focus on the types of nutritional needs commonly encountered in community pharmacy. This means the formulations are structured to help pharmacy teams confidently recommend products for specific patient groups, medication‑related nutrient depletion, and general health support.   All SynBio products are manufactured in the UK by Synergy Biologics Limited, ensuring full control over formulation, ingredient quality, and production standards.   Manufacturing takes place under strict Good Manufacturing Practice (GMP) quality systems to ensure consistent quality, safety, and traceability across the range.   As a result, SynBio products are suitable for: • Professional recommendation by pharmacists and pharmacy staff • Pharmacy retail environments • Patients seeking high‑quality nutritional support

SynBio products are available to pharmacies directly from the manufacturer, Synergy Biologics Limited, as well as through selected pharmaceutical wholesalers.   Pharmacies that wish to order directly can open a professional trade account through the online professional portal or by contacting the team at:   info@synergybiologics.co.uk   Minimum order value: £50  Delivery: Free shipping on qualifying orders.   Trade Support for Pharmacies   We work closely with pharmacy teams to support successful in‑store recommendations. Stockists can request: • Point‑of‑sale materials • Educational resources • Training articles and product guidance regularly published in our professional blog   Pharmacy Trade Margin   SynBio products are supplied exclusively at trade pricing to professional distributors and pharmacies. Consumer pricing is structured to protect pharmacy retail margins.   We are proud to offer our pharmacy partners a minimum 52% Profit on Return (POR) across the range in recognition of the professional expertise pharmacists provide when recommending nutritional support to patients.

SynBio products are manufactured entirely in the UK by Synergy Biologics Limited, allowing full control over formulation, ingredient sourcing, and production quality.   Manufacturing takes place under strict Good Manufacturing Practice (GMP) standards, ensuring consistent quality, safety, and traceability across every batch.   High‑quality nutraceutical ingredients are used and each finished batch is supported by Certificates of Analysis (COA), which can be provided on request.   Clear Product Labelling   To support pharmacy recommendation and patient choice, product suitability is clearly identified on pack where applicable, including: • Vegan • Vegetarian • Halal • Kosher • Allergen‑free   All SynBio products are cruelty‑free and not tested on animals.   Evidence‑Based Formulation   SynBio products are expertly formulated by pharmacists with a focus on practical clinical use in the pharmacy environment.   Our formulation philosophy is simple: Include what is necessary — and avoid unnecessary additives, fillers, or marketing‑driven ingredients.

SynBio products are developed specifically for the community pharmacy environment, where recommendations are made by healthcare professionals who require confidence in both efficacy and safety.   Unlike many consumer‑focused supplement brands, SynBio formulations are built on a pharmacist‑led, evidence‑based approach.   Evidence‑Based Formulation   Each product is developed using evidence‑based ingredients at clinically appropriate quantities rather than token or marketing‑level doses.   Evidence‑Based Safety   Safety is a central part of the SynBio formulation process. Every product is developed with careful consideration of: • Drug–nutrient interactions • Contraindications • Appropriate dosing ranges • Patient safety considerations   Transparent Product Information   SynBio provides clear and comprehensive product information including: • Full ingredient disclosure • Safety and interaction considerations • Detailed allergen information

Yes. In addition to supplying high‑quality products, SynBio is designed to support pharmacists and pharmacy teams in delivering informed nutritional advice to patients.   Through the professional portal and blog, Synergy Biologics Limited regularly publishes educational content and practical tools to help pharmacy teams integrate nutritional support into everyday consultations.   Professional Resources Available   • Medicine–nutrient depletion guidance • Condition‑based recommendation guides • Vitamin D self‑care support tools • Product education and training articles • Practical guidance for pharmacy consultations   Ongoing Research Updates   SynBio also provides regular updates on emerging nutritional research to help pharmacy professionals stay informed about developments relevant to pharmacy practice.

SynBio products are developed with careful consideration of patient safety, potential contraindications, and drug–nutrient interactions.   To support responsible professional use, Synergy Biologics Limited provides comprehensive available information relating to safety considerations, helping pharmacists determine when a product may or may not be appropriate for a particular patient.   This information may include: • Potential interactions with medicines • Contraindications • Patient suitability considerations • Safety‑related guidance   The information provided is intended to support pharmacists in making informed professional decisions and identifying situations where a supplement should not be recommended.

Yes. One of the key advantages of working with SynBio is that the range is developed and supported by pharmacists.   All SynBio formulations are created by pharmacists working within Synergy Biologics Limited, ensuring the products are designed with the realities of pharmacy practice and patient care in mind.   Pharmacy teams can therefore speak directly with a pharmacist if they require advice regarding: • Product selection • Formulation rationale • Safety considerations • Suitability for specific patient groups   Pharmacists wishing to make an enquiry can contact: info@synergybiologics.co.uk

SynBio has been developed specifically for the community pharmacy environment, combining high‑quality manufacturing with strong commercial support for pharmacy retailers.   All products are manufactured in the UK by Synergy Biologics Limited, ensuring consistent quality control and traceability.   Stockists benefit from:   Strong pharmacy margin  Pharmacies are supported with a minimum 52% Profit on Return (POR) across the range.   UK manufacturing and quality control  Products are manufactured in the UK under strict quality standards.   Educational resources for pharmacy teams  SynBio provides guidance materials and regularly updated educational content to help pharmacy teams identify patients who may benefit from nutritional support.

SynBio products are available through mainline pharmaceutical wholesalers as well as directly from the manufacturer, Synergy Biologics Limited.   Pharmacies can check with their usual pharmaceutical wholesaler to see whether the specific SynBio product they require is available through their standard ordering system.   Direct Ordering from the Manufacturer   Pharmacies may also purchase products directly from Synergy Biologics, which allows them to: • Access trade‑only pricing • Take advantage of special offers and promotions • Order products not currently stocked by their wholesaler   Field Support   Pharmacies interested in developing the SynBio range can request a visit from a field representative.   International Enquiries   International pharmacies or distributors interested in stocking SynBio products can contact: sales@synergybiologics.co.uk

Pharmacists are well placed to identify patients who may benefit from targeted nutritional support during routine consultations. Patients who may benefit include those who: ·         have dietary restrictions or limited nutrient intake ·         have increased nutritional requirements ·         are experiencing fatigue, stress, or lifestyle-related health concerns ·         are taking long-term medicines that may affect nutritional status ·         are seeking general wellbeing or preventative health support The SynBio professional platform provides educational materials designed to help pharmacy teams recognise situations where nutritional support may be appropriate.

When selecting a product, pharmacists should consider the patient’s individual needs, lifestyle, and health objectives. The SynBio range includes a variety of formulations designed to support different aspects of health, allowing pharmacy teams to recommend products based on: ·         the specific health concern being addressed ·         the patient’s dietary requirements ·         safety considerations and suitability ·         current medicines and potential interactions Pharmacists can also refer to the professional information and educational resources available on the SynBioPro website to assist with product selection.

Suitability for long-term use will depend on the specific product and the individual patient’s circumstances. Pharmacists should always refer to the product safety information provided on the SynBioPro website, which includes guidance on: ·         recommended usage ·         safety considerations ·         contraindications ·         interaction information This information helps pharmacists determine whether a product is suitable for short-term or ongoing use.

When recommending supplements, pharmacists should consider the patient’s overall nutritional intake. It is important to: ·         avoid unnecessary duplication of nutrients ·         consider the total daily intake of vitamins and minerals ·         review any other supplements the patient may already be taking The safety information available on the SynBio professional platform is designed to help pharmacists make informed recommendations and avoid excessive nutrient intake.

SynBio formulations follow a pharmacist-led approach to product design, focusing on including only ingredients that serve a clear functional purpose. Where possible, formulations avoid unnecessary additives, fillers, or marketing-driven ingredients. This approach ensures that products remain: ·         focused on evidence-based nutritional support ·         clear and transparent in formulation ·         appropriate for recommendation within the pharmacy setting All products are manufactured in the UK by Synergy Biologics Limited under strict quality controls.

Where can pharmacists find detailed safety information for SynBio products? Detailed product information is available through the SynBioPro professional website. This information has been designed to support pharmacists when recommending products and may include: ·         ingredient information ·         contraindications ·         interaction considerations ·         suitability guidance ·         allergen information Providing this level of information helps ensure pharmacists have access to the key safety considerations required to make responsible recommendations to patients.